Philipp Hansmeier, M.Sc. (IBS)

Wirtschaftsinformatik, insb. Betriebliche Informationssysteme

Wissenschaftlicher Mitarbeiter

E-Mail:
philipp.hansmeier@uni-paderborn.de
Telefon:
+49 5251 60-5604
Büro­anschrift:
360直播吧 Str. 100
33098 Paderborn
Raum:
Q2.316

Forschung

Forschungsschwerpunkte

  • Customer Experience
  • Digitale Datenr?ume & ?kosysteme
  • Digitale Plattformen
  • Smart Services

Publikationen

Ausgew?hlte Publikationen

Ecosystem-Level Customer Experience with Smart Service: Insights from a Systematic Scoping Literature Review

P. Hansmeier, D. Beverungen, Journal of Service Management Research 8 (2025) 74–93.

DOI https://www.nomos-elibrary.de/de/10.5771/2511-8676-2024-2/smr-journal-of-service-management-research-jahrgang-8-2024-heft-2

MODELING CUSTOMER JOURNEYS IN DIGITAL DATA ECOSYSTEMS: A DOMAIN-SPECIFIC MODELING LANGUAGE

P. Hansmeier, P. zur Heiden, D. Beverungen, in: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024), 2024.

https://aisel.aisnet.org/ecis2024/track10_dmds_ecosystems/track10_dmds_ecosystems/8/

CONCEPTUALIZING A HYBRID (ONLINE-OFFLINE) EXPERIENCE FRAMEWORK FOR CULTURAL EVENTS

P. Hansmeier, P. zur Heiden, in: Proceedings of the Thirty-Second European Conference on Information Systems (ECIS 2024), 2024.

https://aisel.aisnet.org/ecis2024/track11_dss/track11_dss/4/

Alle Publikationen anzeigen